Privacy Policy

Thank you for visiting (the “Website”), which is operated by The Medicines Company (“our”, “us”, “we”). For the purposes of European data protection laws we are also the controller and responsible for the processing of your personal information (i.e., information which identifies you or from which you can be identified, such as your name, address, telephone number, etc.). We respect your privacy and recognize the need for appropriate protection and management of your personal information.

The purpose of this Privacy Policy is to inform you how we may use personal information collected from you when you visit our Website and the choices you have regarding our use of, and your ability to review and correct, the personal information collected.

Please ensure that you provide a copy of this privacy policy to any third parties whose personal information you provide to us.

Collection of Data from Website Visits

When you visit our Website, we collect various types of information, such as browser type, IP address, date and time of visit, average time spent on the Website, and cookie ID. We also collect information that is input into our Website, for example, when you complete the Information Request form or the Medical Inquiry form. We may also collect your information if you engage with us via email or by calling us. Where we require your personal information to comply with legal requirements, failure to provide this information means you may be unable to access certain services, offers, and content on our Website.

To enable us to provide customized and personalized services, we may use a passive tracking mechanism referred to as a "cookie," including, for example, Google Analytics. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer. Cookies may include information such as your login or registration identification, user preferences, time spent on a website and pages visited. You can manage the placement of cookies on your computer through the features found in most browsers. You can also delete cookies that have already been placed on your computer. However, cookies may be necessary to provide access to certain features of our Website.

Use of Data from Website Visits

Your personal information may be processed by us (or any of our affiliates, agents, employees, delegates or (sub) contractors) for the following purposes:

PurposeLegal Basis
Visitors to our website:
To provide support and to respond to your requests and enquiriesWe have a legitimate interest to respond to your requests and enquiries for ongoing business administration
To personalize your visit to the Website and to assist you while you use the Website We have a legitimate interest to properly manage and administer our relationship with you and to ensure that we are effective and efficient as we can be
To improve the Website by helping us understand who uses the Website
For fraud prevention and detection and to comply with applicable laws, regulations or codes of practiceTo comply with our legal or regulatory obligations
To contact you to tell you about products and services offered by us which we believe may interest you unless you advise us that you do not wish to receive marketing or market research communications from us

If applicable law requires that we receive your consent before we send you certain types of marketing communications, we will only send you those types of communications after receiving your consent. If you wish to stop receiving marketing or market research communications from us you can unsubscribe via the link at the bottom of the relevant marketing email or contact us using the contact details below.

We have a legitimate interest to carry out direct marketing

Your Right to Object - Please note that you have a right to object to processing of your personal information where that processing is carried out for our legitimate interest or for direct marketing.

Information We Disclose and International Transfers

We disclose personal information to third parties who act on our behalf, or in connection with our business, for further processing in accordance with the purposes for which the personal data was originally collected. We will require that such third parties protect the information and, where appropriate, we will contractually require them to process data transferred only for the purposes expressly authorized by us.

We may also disclose personal information to competent authorities, courts and bodies in response to a court order, summons or subpoena, regulatory requests, or as permitted or required by law when we reasonably believe it is necessary or appropriate to investigate, prevent or take action against illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person.

We are located in the United States. As such, personal information you submit via the Website will be transferred to the United States. By providing us with your personal information, you consent to this transfer to the United States which your country may not consider to provide for adequate privacy protections. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

External Links

Our Website contains links to external websites operated by third parties. Be aware that we are not responsible for these third party sites or the content of such third party sites. Once you have left the Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement for the website you visit.

European Data Subjects

If you are in the EU, you have various rights in relation to your personal information, including the:

  • right to request access to and rectification or erasure of your personal information;
  • right to obtain restriction of processing or to object to processing of your personal information where based on legitimate business interests or for direct marketing; and
  • right to withdraw consent to processing of your personal information.

You also have the right to lodge a complaint about the processing of your personal information with the supervisory authority.

We will respond to your request in writing, or orally if requested, as soon as practicable and in any event not more than within 1 month after receipt of your request. In exceptional cases, we may extend this period by 2 months and we will tell you why. We may request proof of identification to verify your request. For more details in relation to your rights, including how to exercise them, please contact us using the contact details below.

User Responsibilities

It is important for all users to take precautionary steps to protect their personal and health-related information. Users should monitor and control access to their computer.

Retention of Your Personal Information

We retain personal information as long as it is necessary and relevant for our business. The criteria used to determine the retention periods include: (i) how long the personal information is needed to provide the services and operate the business; (ii) the type of personal information collected; and (iii) whether we are subject to a legal, contractual or similar obligations to retain the personal information (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).


This Website is not intended or designed to attract children under the age of 13. We do not collect personal information from any person we know to be under the age of 13.


We reserve the right to change, modify, add or remove sections of this Policy, in part or in whole. If we make material changes to this Privacy Policy we will notify you by means of a prominent notice on this Website prior to the change becoming effective. This Policy was last updated on November 8, 2019.

Contact Information

If you have any questions or concerns, please do not hesitate to contact the Data Protection Officer or, if you are in Europe, our European Union Data Protection Representative at

Contact Us

The Medicines Company
8 Sylvan Way
Parsippany, NJ 07054 USA
Tel 973 290 6000
Toll-free 800 388 1183
Global Medical Information